Privacy Policy

The controller for this website is MOOSJ VOF, Wilgenstraat 9, 8870 Izegem, Belgium, VAT BE1036980082.

When you contact us, we process the details you submit: name, company, email address, fleet size, message and related correspondence.

When analytics consent is given, we process website usage data through Umami, such as page views, referrers, device/browser information and approximate technical context.

We also process technical security logs needed to keep the website available and secure.

Contact form data is used to handle your request and follow up on a demo or commercial question. The legal basis is pre-contractual steps and our legitimate interest in responding to business requests.

Analytics is used only with consent. You can withdraw consent through the cookie settings.

Security logs are processed under our legitimate interest in protecting the website and our legal obligations where applicable.

The website is hosted by Nyffels BV. We use Nyffels BV for hosting and analytics infrastructure, Resend for email delivery, and Umami on analytics.nyffels.be for consent-based analytics.

We aim to work with processors that provide appropriate technical, organisational and contractual safeguards.

Contact and demo requests are kept until handled, plus one year. Umami session replays are disabled; normal analytics data is kept only as long as needed to understand website performance and improve the site.

Security logs are retained for the period needed to investigate incidents and protect the service.

You can request access, correction, deletion, restriction, objection, portability and withdrawal of consent where applicable.

You also have the right to lodge a complaint with the Belgian Data Protection Authority.

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss and misuse.

For privacy questions or rights requests, contact us at info@moosj.eu or +32 485 94 22 61.